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Apex Legends / Online & account

Apex Legends: Packet loss despite low latency

Apex stutters with good ping? Packet loss can occur independently of average latency.

Updated: ·2 min read·Windows / PC
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STRAIGHT TO THE SOLUTION

Start here

01Show measurements↓02Reduce network load↓03Run a comparison↓
01

Show measurements

  1. Enable Performance Display in game settings and watch packet loss during the problem.
02

Reduce network load

  1. Pause cloud synchronization and test wired networking instead of Wi-Fi.
03

Run a comparison

  1. Compare another connection and record loss values and times to distinguish local trouble from server issues.

Frequently asked questions

Does 30 ms ping guarantee a good connection?

No. Lost packets can cause noticeable interruptions despite low average ping.

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