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Bongo Cat / Online & account

Bongo Cat: Red cross when claiming a chest

Bongo Cat shows a red cross when claiming a chest? Restore the Steam connection and allow synchronization.

Updated: ·2 min read·Windows / PC
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STRAIGHT TO THE SOLUTION

Start here

01Check online status↓02Refresh the session↓03Allow synchronization↓
01

Check online status

  1. Confirm Steam is online and its inventory remains accessible.
02

Refresh the session

  1. Exit Bongo Cat and Steam completely, then reopen both.
03

Allow synchronization

  1. Wait up to 30 minutes afterward. Immediate repeated claims do not fix a disconnected Steam session.

Frequently asked questions

Are my items automatically lost?

A claim failure does not prove loss. Check inventory after reconnecting.

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