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Apex Legends / Launch & crashes

Apex Legends: Apex_crash.txt after a crash

After a crash, Apex Legends writes a report called Apex_crash.txt. The filename only tells you a crash was logged, not why. What matters are the timing, the situation and the system details in the report. This guide first matches known, officially fixed triggers and then narrows down files, overlays and overclocking.

Updated: ·2 min read·Windows / PC
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STRAIGHT TO THE SOLUTION

Start here

01Keep the report and note the situation↓02Match known triggers↓03Repair game files↓
01

Keep the report and note the situation

  1. Copy the current report to a safe place before a new crash replaces it. Note whether the crash happens at launch, in the lobby or in a match and what you did right before.
02

Match known triggers

  1. Crash when a Bluetooth headset disconnects or is switched mid-match? Respawn says the Cipher update on November 2, 2026 fixes exactly that crash. Install it and test again.
  2. Crash when you use ordnance as Crypto while his drone is active? Respawn fixed exactly that crash in the update on November 4, 2026.
  3. Radeon RX 9070? Respawn points to a newer AMD driver for crashes on that series; see our dedicated RX 9070 guide.
  4. Check: if the crash no longer occurs in the same situation after updating, you are done.
03

Repair game files

  1. In the EA app, open the menu on the Apex tile in your Library and choose Repair. In Steam: Properties → Installed Files → Verify integrity of game files.
  2. Check: if the scan replaced files, test the same situation again before changing anything else.
04

Test overlays and extra software one at a time

  1. Turn off overlays from Discord, Steam, Xbox Game Bar and graphics drivers for a test. AMD documents crashes with 26.10.1 when overlays are opened or closed while the AMD Performance Metrics Overlay is running.
  2. Re-enable the programs one at a time afterwards so you find the trigger instead of disabling everything permanently.
05

Reset overclocking

  1. Return GPU and memory clocks to default and disable undervolting profiles for the test. An unstable clock can crash demanding games even though other programs run fine.
06

If the crash persists

  1. Send the saved report to EA support together with your GPU, driver version, Windows build and the situation described. Several reports from the same situation help with the analysis.

Related guide

Sources and current status

Frequently asked questions

Can I identify the cause from the filename?

No. The name only marks the report file; its contents, timing and reproducible conditions matter.

Should I reinstall Apex straight away?

Only after a repair and the overlay test. A reinstall replaces the same files the repair already checks.

Does switching launchers help?

Rarely for in-match crashes. For matchmaking errors after the Javelin switch, Respawn temporarily recommended Steam.

← All fixes for Apex Legends