Start here
01Confirm the case↓02Step 1: update the driver↓03Step 2: test the same situation↓Confirm the case
- Open AMD Software → System or run dxdiag and note your GPU and driver version. This guide only covers the RX 9070 series.
- Check: if 26.10.1 or newer is already installed, the cause is probably elsewhere; skip to the section on other triggers.
dxdiagStep 1: update the driver
- Download Adrenalin 26.10.1 or newer directly from amd.com. Avoid driver packages from third-party sites.
- Install the driver, restart the PC and check the version again in AMD Software.
Step 2: test the same situation
- Play the mode or map where Apex crashed before, at least as long as it took to crash previously. Only a direct comparison shows whether the driver helped.
Step 3: rule out other triggers
- AMD lists a known issue for 26.10.1: crashes or driver timeouts can occur when other overlays such as Xbox Game Bar are opened or closed while the AMD Performance Metrics Overlay is enabled. Turn the AMD overlay off for a test.
- The Cipher update on November 2 also fixes a crash when a Bluetooth audio device disconnects or is switched. Check whether your crash coincided with that.
Consider other games
- Crimson Desert currently recommends driver 26.9.1 or earlier because of its own crash in Pailune. If you play both, decide based on the game that crashes for you and check the Crimson Desert known issues page later.
- If you return to an older version, AMD recommends the AMD Cleanup Utility before installing.
If Apex keeps crashing
- Keep the Apex_crash.txt file after the next crash and work through our general crash guide: repair files, test overlays one at a time, return GPU clocks to default. Send the report and driver version to EA support.
Related guide
Sources and current status
Frequently asked questions
Does the driver help other Radeon cards?
Respawn only names the RX 9070 series. A current driver is sensible for other cards, but not confirmed as an Apex fix.
Why is Apex not in AMD's release notes?
The sources do not explain this. The recommendation comes from Respawn; AMD does not list every game fix individually.
Do I need to remove the old driver first?
Not necessarily when updating. When moving to an older version, AMD recommends the Cleanup Utility.
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