STRAIGHT TO THE SOLUTION
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01Classify the crash↓02Step 1: check your version↓03Step 2: compare ray tracing↓01
Classify the crash
- Note when the crash happens: with ray tracing enabled, inside the Frigate (especially the cargo hold and with larger groups), while someone speaks in voice chat or right after a round in the tunnel.
- This classification decides which fix should apply and which details support needs.
02
Step 1: check your version
- Let Steam or your launcher finish all updates and restart the game. The RX 7000, Frigate and voice chat fixes arrive with 2.3.0; 2.2.0 already reduced memory use in the Frigate.
- Check: if the crash no longer happens in the same situation after updating, you are done.
03
Step 2: compare ray tracing
- If an RX 7000 still crashes on 2.3.0, turn ray tracing off for a test and replay the same situation. This is a diagnostic comparison, not an official fix.
- If the game stays stable without ray tracing, report your game version, GPU model and driver version to Embark so the remaining issue can be traced.
04
Step 3: Frigate crashes
- Embark traced the Frigate crashes to memory issues. Close memory-heavy background programs such as browsers with many tabs and recording software before entering the Frigate.
- Check: if the Frigate then runs stable, limited system or video memory was involved.
05
Stuck after a round
- If you get stuck in the tunnel sequence after a round, it is not a crash: 2.3.0 adds a failsafe that returns you to the main menu when the end-of-round survey screen fails to load.
06
If none of this fits
- For crashes unrelated to ray tracing or the Frigate, follow Embark's PC crash and launch troubleshooting guide: verify files, update drivers, test overlays one at a time.
Related guide
Sources and current status
Frequently asked questions
Is the issue completely fixed in 2.3.0?
For RX 7000, Embark describes a workaround that mitigates the crash. A complete fix is not promised.
Does the ray tracing fix apply to NVIDIA cards?
The patch notes only name Radeon RX 7000. No corresponding issue is listed for other cards.
Do I lose gear when the game crashes?
The cited patch notes do not say. Contact Embark support about missing items.
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