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ARC Raiders / Online & account

ARC Raiders: account cannot be merged or progress is missing

Embark says the saved-content merge message points to another existing Embark ID. Linking a platform elsewhere does not automatically transfer its progress.

Updated: ·2 min read·Windows / PC
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STRAIGHT TO THE SOLUTION

Start here

01Open the existing identity↓02Avoid speculative unlinking↓03Prepare the support case↓
01

Open the existing identity

  1. Sign in to Embark using the platform associated with your existing progress.
  2. Compare Connected Platforms with the launcher account you are using now.
02

Avoid speculative unlinking

  1. Do not unlink every account: Embark warns this deletes the ID and its progress and content.
  2. For a platform linked to the wrong identity, have support clarify the restrictions before confirming changes.
03

Prepare the support case

  1. Record the visible Embark ID, affected platforms and exact message.
  2. Send those details directly to support. Do not share passwords or sign-in codes.

Sources and current status

Frequently asked questions

Will reinstalling restore progress?

It does not change account links. Check which identity you are signed into first.

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