STRAIGHT TO THE SOLUTION
Start here
01Record the sequence↓02Open Windows diagnostics↓03Prepare a report↓01
Record the sequence
- Note mode, action before the crash and time. Distinguish game exit, Windows blue screen and full restart.
02
Open Windows diagnostics
- Open Reliability Monitor and find the matching event. Note module and code without assuming they prove the cause.
perfmon /rel03
Prepare a report
- Add game version, GPU driver and steps already tried. Share sensitive logs only through the appropriate support ticket.
Frequently asked questions
Is a full PC restart an ordinary game crash?
No. It can require driver or system investigation and should be described separately.
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