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01Symptom and cause↓02Step 1: install the current game update↓03Step 2: bring Windows up to date↓Symptom and cause
- Affected systems ran Windows 11 24H2, 25H2 or 26H2 with KB5124010 installed. WARDOGS closed at launch or shortly after with WD-L020.
- Team17 names KB5124010 as the trigger and adjusted the game. The sources do not say whether Microsoft's AC-3 issue was the same cause; installing both updates is the safe route.
Step 1: install the current game update
- Open Steam → Downloads and let all WARDOGS updates finish. Version 0.1.2 contains the fix; later versions such as Season 02 include it.
- Exit Steam completely and restart it. Check: if you reach the main menu without WD-L020, you are done.
Step 2: bring Windows up to date
- Open Settings → Windows Update and install all offered cumulative updates. KB5127648 corresponds to builds 26100.9711, 26200.9711 and 26300.9711; later updates include it too.
- Check your build with winver. Check: the build number shown should be equal or higher.
winverStep 3: undo an earlier rollback
- Many players uninstalled KB5124010 or paused updates in September. Resume updates in Windows Update and install the current ones, as they also contain security fixes.
- If Windows no longer offers a package for uninstall, do not force anything with third-party scripts. It is no longer needed for WARDOGS.
If WD-L020 still appears
- Then another cause is very likely, such as damaged files or a problem with the anti-cheat module. Work through the general WD-L014 and WD-L020 guide: verify files, repair Elytra, rule out overlays and peripheral software one at a time.
- Send Team17 support your game version, the Windows build from winver and the full error text.
Related guide
Sources and current status
Frequently asked questions
Do I still need to uninstall KB5124010?
No. Team17 fixed WD-L020 in update 0.1.2. Keep the game and Windows up to date.
Do I need to reinstall WARDOGS?
No. A completed Steam update and, if needed, a file verification are enough for this case.
Why do other games with Dolby Digital audio crash?
Microsoft documents crashes in apps using AC-3 audio playback after KB5124010. KB5127648 fixes this; install it.
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