Start here
01Confirm the case↓02Step 1: update to 2.04.06 or later↓03Step 2: return to the current driver↓Confirm the case
- Open AMD Software → System and note the driver version. Check in game whether Cinematic is enabled and whether the crash really happens in Pailune.
- Check: if all three match, you were hit by exactly this fixed bug. If the game crashes elsewhere or with another driver, use the general guide for crashes during a session.
Step 1: update to 2.04.06 or later
- Install the latest update for the base game and DLC; on November 6 that was 2.04.08. The version is shown on the title screen. According to the 2.04.06 patch notes, the game no longer crashes in Pailune with 26.10.1 and Cinematic; 2.04.02 had already fixed the incorrect graphics with that driver.
- Check: replay the same spot in Pailune with Cinematic on. If it no longer crashes, you are done.
Step 2: return to the current driver
- If you moved to 26.9.1 because of the earlier workaround, that is no longer necessary. Download the current Adrenalin driver directly from AMD and install it; an upgrade normally does not need the Cleanup Utility.
- Check: confirm the new version in AMD Software and test Pailune again. This also helps other games: Respawn, for example, recommends the newer driver for Apex Legends on RX 9070 cards.
Step 3: keep base game and DLC in sync
- Pearl Abyss still lists a crash when the base game and the Charting the Unknown DLC are on different versions. Let Steam fully update both packages, then verify the game files (Properties → Installed Files → Verify integrity of game files).
If it still crashes
- A crash on the current version is a different bug. Pearl Abyss fixed further crash causes in 2.04.06 and 2.04.08 (including when approaching houses built in Free Construction mode). Record the game version, driver, GPU and location and submit diagnostic data with PERS.exe in the bin64 folder.
Related guide
Sources and current status
Frequently asked questions
Do I still need to stay on 26.9.1?
No. The official recommendation only applied until the fix; since 2.04.06 the patch notes list the bug as fixed.
Did this affect NVIDIA or Intel GPUs?
No. Pearl Abyss only named AMD driver 26.10.1.
Where do I see my game version?
On the Crimson Desert title screen. Steam installs updates automatically when automatic updates are enabled.
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