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01Which pattern do you have?↓02Step 1: align base game and DLC↓03Step 2: verify files↓Which pattern do you have?
- Crash at launch or shortly after since the DLC release: probably a version mismatch, continue with step 1.
- Save will not load or is missing from the list, especially on a second PC or another platform: continue with step 3.
Step 1: align base game and DLC
- Open Steam → Downloads and check for pending Crimson Desert updates. In the game properties under DLC, confirm that Charting the Unknown is installed.
- Pearl Abyss recommends updating both to the latest version. Check: if the game then starts without crashing, it was the version mismatch.
Step 2: verify files
- If an update was interrupted, choose Properties → Installed Files → Verify integrity of game files in Steam. Restart Steam afterwards.
- On Mac, 2.04.00 requires a one-time download of the full game package, both on Steam and in the Mac App Store. Let it finish completely.
Step 3: handle DLC saves correctly
- According to the patch notes, saves created with the DLC installed can neither be loaded nor used for cross-save in a version without the DLC. Do not uninstall or disable the DLC.
- On a second device or another platform, the DLC must also be owned and installed before you expect the save there.
Back up before every change
- Copy the save folder to a separate location and check that the copy contains files. That lets you undo any step.
%LOCALAPPDATA%\Pearl Abyss\CD\saveIf it keeps crashing
- Use the general guide for crashes during a session and check the known triggers there, such as AMD driver 26.10.1. Report persistent errors with your game version and DLC status to Pearl Abyss support.
Related guide
Sources and current status
Frequently asked questions
Can I move a DLC save into a version without the DLC?
No. According to the patch notes this works neither by loading nor through cross-save.
Are my older saves without the DLC affected?
The restriction applies to saves created with the DLC installed. Pearl Abyss lists no restriction for older saves.
Why does the Mac download the whole game again?
Pearl Abyss cites technical adjustments to the Mac build that require a one-time full download.
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