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Crimson Desert / Controls & gameplay

Crimson Desert: check missing progress after changing PCs

If Crimson Desert shows an old save or none at all after changing PCs, preserving data matters more than quick experiments. An old slot may belong to another account, an incomplete cloud sync or, since the DLC, a version without Charting the Unknown. Recovery is not guaranteed; the order below avoids further losses.

Updated: ·2 min read·Windows / PC
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STRAIGHT TO THE SOLUTION

Start here

01Avoid further overwrites↓02Make a local copy↓03Check account and cloud↓
01

Avoid further overwrites

  1. Do not start a new game or save yet. Close Crimson Desert on both PCs and note where and when you last saw the correct progress.
  2. Check: once no Crimson Desert process remains in Task Manager on either PC, no session can keep overwriting the save in the background.
02

Make a local copy

  1. Copy the save folder to a separate location. Check that the copy contains files and that the modification dates match your sessions.
%LOCALAPPDATA%\Pearl Abyss\CD\save
03

Check account and cloud

  1. Compare the store and signed-in account on both devices. On Steam, check the Cloud status on the last PC used and resolve sync errors before launching on the second device.
  2. Check: if the Steam library on the last PC shows Up to date, the save should have reached the cloud.
04

Account for the DLC

  1. Since patch 2.04.00, saves created with the Charting the Unknown DLC installed cannot be loaded or used for cross-save in a version without the DLC. Install the DLC on the second device before expecting the save there.
05

Do not replace files blindly

  1. Compare file timestamps with your last session. If the correct version is unclear, keep all copies and ask support instead of overwriting files experimentally.
06

If the save is missing

  1. Contact Pearl Abyss support with your account, platform, device sequence, DLC status and the time of the last known progress. Valve does not guarantee recovery of lost cloud data.

Related guide

Sources and current status

Frequently asked questions

Does Steam Cloud replace a separate backup?

No. An unwanted change can also be synchronised.

Why can I not see my DLC save on my laptop?

Saves created with the DLC only load in versions with the DLC. Install Charting the Unknown there too.

May I simply copy files between PCs?

Only after backing up both versions. That keeps every step reversible.

Can I bring a console save to PC?

Only if Crimson Desert offers cross-save for your platforms and account and DLC status match. Saves created with the DLC need the DLC on both sides.

← All fixes for Crimson Desert